Claim Policy

Unboxing Video Requirement for Any Misplaced Item Claim

For any claims involving missing or misplaced items, we require a full unboxing video to verify and resolve the issue promptly. This process ensures transparency and helps us maintain quality service.

Guidelines for Recording Your Unboxing Video:

• Start recording before breaking the seal on the package.
• Show the entire package from all sides.
• Capture the complete opening process and the contents inside.

Please note: To ensure a timely resolution, submit your video along with your claim within 24 hours of receiving your order. Thank you for helping us deliver a secure shopping experience!